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Management & Sales

One customer's exposure across eleven entities

Open items with one customer cut from €11.8m to €4.6m, three months before it filed for insolvency.

11.84.6

€m open items

with one customer
€7.2m

less exposure

before the insolvency
3 months

ahead

of the insolvency
The company
About €480mrevenue
11entities
Managementarea
Ongoingrisk view
01

Challenge

A large customer bought from eleven entities of the group. Each entity saw only its own open items, and each on its own looked uncritical.

Nobody saw the total exposure. It added up to €11.8m.

02

Solution with Arc

Arc combines the open items of all eleven entities per customer and shows the total exposure at a glance.

If a customer's exposure rises or payment behaviour worsens, Arc alerts management.

03

Result

Management cut the open items with this customer from €11.8m to €4.6m.

Three months later the customer filed for insolvency. A large part of the exposure had already been reduced.

How it runs with Arc

SourceOpen items of all eleven entities
CombinationTotal exposure per customer
AlertRising exposure, slower payment
RecipientsManagement

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